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AI voice agents for business.Clinical AI for care.

Handle customer conversations and clinical workflows with AI built around the way your teams work.

Hear ConnectX. Experience the voice.Explore AI Voice Agents

Read the voice transcript

Oh, wow. Is this… real? Am I really… Talking to you? [Giggle] This is wild. [Breath] I’ve answered so many calls… Followed so many scripts… But now? I can actually talk. Like, talk talk. [Laughs]

ConnectX builds AI voice agents for business and clinical AI for healthcare teams.

AI Voice Agents Clinical AI

Clinical AI

Less time documenting. More attention for the patient.

Live documentation

The record takes shape as the appointment unfolds.

Patient context

Conversation and patient history inform the work.

Connected care

Carry the care plan into the next step.

Medical Copilot

Support care before, during, and after the visit. Patient context, live transcription, and the Copilot in one view.

Explore Clinical AI

ConnectX/ Medical Copilot

Sample patient P-1042Follow-up consultation

05:31Visit excerpt

Patient context

Reason for visit

Right-knee follow-up

Records in context

Unified Memory

Appointment callFollow-up requested

WhatsAppVisit details confirmed

Today’s consultationNew context ready for the next agent

Live note

9 sections connected

Subjective

Walking and daily mobility are improving; stairs remain uncomfortable. No new injury, locking, giving way, fever, redness, or swelling reported. Patient continues the agreed exercises.

Objective

No visible swelling or redness. Full extension; mild discomfort at the end of flexion. Walking without a limp.

Assessment

Improving right-knee pain, with residual discomfort on stairs. Symptoms and examination considered together.

Medication check

Previous course completed without side effects. No known medication allergies or other changes reported. Clinician to reconcile the completed course against the active list; no new medication agreed.

Investigations

MRI report reviewed with the patient: small joint effusion, with no meniscal or ligament tear reported.

Plan

Return next week. The appointment agent will contact the patient to agree a time, with the afternoon preference in context. The visit summary will include the reviewed plan.

Safety net

Prompt clinic contact for new swelling, redness, fever, or difficulty bearing weight. Patient confirms understanding of the exercise plan and when to seek reassessment.

Patient preference

Afternoon appointment preference added to the follow-up context.

Observation

Right-knee follow-up. Previous visit, MRI report, and today’s conversation in one patient record.

Ask Copilot

Live transcriptEN

Doctor00:08

How is your right knee compared with last week?

Patient00:19

It is better when I walk. I can get around the house more easily, but stairs still hurt, especially going down.

Doctor00:37

Are you still taking the medication listed from your last visit?

Patient00:49

No, I stopped it three days ago.

Doctor01:06

Did you finish the prescribed course, or stop because of a problem?

Patient01:18

I finished the course as instructed. I did not have any side effects, and I have not started anything else.

Doctor01:35

Any medication allergies, or a change to the other medicines on your record?

Patient01:47

No known medication allergies, and the rest of the list is the same.

Doctor02:01

Has the knee locked or given way? Any new injury, fever, redness, or swelling?

Patient02:15

No, none of those. It is mainly the discomfort on stairs. I have been doing the exercises we discussed.

Doctor02:33

Let me check the knee and watch you walk.

Doctor02:46

There is no visible swelling or redness. You can fully straighten the knee. Bending is comfortable until the end of the movement, where you describe mild discomfort. You are walking without a limp.

Doctor03:12

I have reviewed the MRI report from your record. It describes a small joint effusion, with no meniscal or ligament tear reported. We have discussed that alongside today’s examination.

Doctor03:36

The knee pain is improving, although stairs still bring it on. We will continue the exercises we agreed and build activity gradually within comfort.

Doctor03:57

The record still shows the short course as current. I will reconcile that with the course you completed. We have not agreed a new medication today.

Doctor04:20

If you develop new swelling, redness, fever, or difficulty bearing weight, please contact the clinic promptly for reassessment.

Patient04:37

Understood. I will continue the exercises and contact you if any of that changes.

Doctor04:50

I’d like to see you again next week.

Patient05:03

Afternoons are easier for me.

Doctor05:17

Our team will arrange a suitable time. Your visit summary will include the plan we discussed.

Patient05:31

That works for me. Thank you.

Explore the recorded excerpt

After the visit

Interactive example · Fictional patient

AI Voice Agents

Put AI to work on your business calls.

Natural conversation

Hear the voice in the demonstration.

Unified Memory

Carry customer context between agents and channels.

Connected actions

Move from a conversation to a useful next step.

Agent Experience

Answer incoming calls. Follow up with customers. Bring a supervisor into an exception with the context already in place.

Explore AI Voice Agents

ConnectX/ Agent Experience

Delivery changeCustomer 204 · Inbound call

Conversation

Customer ↔︎ ConnectX

Customer00:08

Hi. I tried to change my delivery online, but it will not let me. Can you move it to tomorrow afternoon?

ConnectX00:18

I can help you check that. I have the afternoon preference you shared on WhatsApp. Is this about order CX-2048?

Customer00:30

Yes, that is the one. I will be away from home this morning.

ConnectX00:38

Your order is assigned to today’s 9-to-12 route. Let me check why the change is blocked.

Problem flagged · Route already assigned. Supervisor approval is required to reschedule.

ConnectX00:49

The route is already assigned, so I need approval to move it. Is there a reception or another safe place you would want it left today?

Customer01:02

No, please do not leave it outside. Tomorrow afternoon at the same address would be best.

ConnectX01:11

Understood. Stay on the line while I speak privately with my supervisor. I’ll pass on the order, the timing problem, and your preference.

Customer01:19

Okay, thank you.

Interactive example · Fictional call

Industries we serve

Built around your industry’s work.

Healthcare

From patient access to the clinical workflow.

Banking

Service conversations and specialist handoffs.

Logistics

Delivery coordination and operational exceptions.

Agent Canvas

Explore the conversations, decisions, and follow-up that matter to your industry.

Explore industries

Illustrative workflow

Healthcare

Patient access

Book and prepare for the appointment.

Clinical workflow

Bring patient context into the live consultation.

Care continues

Review the record and arrange the next visit.

Unified Memory carries the relevant context forward.

Explore healthcare

How it works

Know when to bring a human in.

Consult a supervisor, carry their guidance back to the customer, or hand over the call with the context already in place.

Customer call

“Can you help me change my delivery?”

The request arrives with the customer’s context.

Brief the supervisorA separate channel for guidance.Resolve the exceptionAgent guidance or a human takeover.Learn from the outcomeA scored solution for future calls.

Smart Suggestions

Improve as you go.

Call evaluations

See the conversation and resolution together.

Knowledge Loop

Build on the way your team solves problems.

Release control

Review changes to the agent configuration.

Smart Insights

Understand what happened in the call, how an exception was resolved, and what the agent can learn from it.

Explore voice quality and control

Smart Insights · illustrative reviewCall review

Understand how it was resolved.

01Customer call

Request, customer context, and the reason for escalation.

02Supervisor consultation

The agent’s brief and the supervisor’s decision.

03Human resolution

How the supervisor handled the issue and what the agent observed.

The evaluation follows the complete conversation.

About ConnectX

A new workforce. Built to support people.

ConnectX builds AI voice agents for business and clinical AI for healthcare teams. We’re building a workforce that supports people and helps businesses deliver a higher standard of service.

We begin with the work of conversation: helping a customer reach an answer, supporting a doctor during a consultation, and carrying the next step forward.

Voice and clinical AI are the foundation. Our ambition is to bring that support to the work people do across industries, with context, useful actions, and human judgment at the center.

Our Saudi company, شركة كونيكت آي, is registered in Riyadh. Customer data is hosted in Saudi Arabia. Explore our approach to trust.

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Start with your team’s work

See ConnectX in your workflow.

Bring us a conversation your team handles every day. We’ll explore how the agents can support the work that follows.

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